Frequently Asked Questions:
I love Saint's Coffee, but I want to do more to help the orphan - what
can I do?
Great question, it means you're getting the concept and you want to do something to change
the world. We recommend working with one of the organizations we partner with:
www.
hopechest.org  or www.fivefor50.com. You will find many different ways you can get
involved to help the orphans of the world.

How does one pound of coffee feed an orphan for a month?  
Simple really. We work with organizations who are experts in providing for the needs of
orphans - Children’s HopeChest and 5for50.  These organizations have established programs
and staff in Swaziland and Russia. CHC staff work at CarePoints and Orphanages feeding
children who don’t have food to eat on a daily basis. They buy meals in bulk and set up
feeding centers that provide consistent, nourishing food for the children. In many cases, the
difference between life and death is this food they receive – the food you’re helping to
provide. We see ourselves as a conduit between you, the conscientious consumer, and the
World's desperate children.
Become a Patron Saint:
Patron Saints are chosen as special protectors or guardians.
Our Patron Saints are chosen protectors of the poorest of the poor and our
best patrons.  They sign up for a recurring delivery of
Saint's Coffee on their
own terms - How Often, How Much, Which Blends...  
If you'd like to become a Patron Saint:
1.  Place an Order as usual
2.  Drop us a line at PatronSaint@SaintsCoffee.com with the following info:
  • Your most recent order number (found in the Subject line of the confirmation
    email)
  • How often you'd like your selection (every 2 weeks, every 4 weeks...)
  • How much of each selection (1lb, 5lbs...)
  • Which Blend(s)
3.  Opt out or make changes to your program at any time by sending us an
email at
PatronSaints@SaintsCoffee.com


Our Contact Information:
By email:
General Questions:
Info@saintscoffee.com
Shipping Questions: Shipping@saintscoffee.com

By phone:
(719) 375-3009 (between 9:00 a.m. and 6:00 p.m. MST)


Shipping Information:
We are in the freshness business, which means we'd rather be running a little behind, then a
little ahead. Our goal is to roast and ship your coffee within 2 days of your order.
We currently only ship to the 48 contiguous states.  If you live outside of the lower 48, drop
us a line at
Shipping@saintscoffee.com, we'll see what we can do.


Refund Policy:
We believe so strongly that you'll find Saint's Coffee to be the best you've ever tasted that
we will refund the cost of the coffee if you are not 100% satisfied.


Privacy Policy:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and
order data. Yahoo! automatically collects order information but may only use this
information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo!
also automatically collects information about your shopping experience. Please see the
Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy Policy as of September 1, 2007:

Saint's Coffee, LLC

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains
the information we collect, how it is used, how it is safeguarded, and how to contact us if you
have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit Card Information.

How That Information Is Used:

This information is retained in our system for product shipping purposes. Personal data, not
to include payment information, may be forwarded to the manufacturer/distributor of the
product(s) you have ordered for shipping purposes only.

Our Commitment To The Security of Your Data:

Your personal data is important to us and will not be shared or made part of any lists, third
parties or agencies. Only form of payment information is retained.
Partner with Saint's Coffee (save 5%):
Are you part of an organization that regularly orders Saint's Coffee that
would like to save
an additional 5% on your purchases?  To do so contact us
at
Partner@SaintsCoffee.com and we'll get you started.  We'll send what you
want, when you want it and then invoice you for payment.
 You'll have the
satisfaction of knowing that while your people enjoy the best coffee
available, you're feeding the poorest of the poor.